These Terms and Conditions of Trading (‘Agreement’) apply to all online sales between Loominology LLC and our subcontractors (‘us/we/our’) and the Customer (‘you/your’) in relation to all sales of goods and services. We provide free shipping all around the world. Loominology will not be responsible for custom duties 


We provide free shipping all around the world. Loominology will not be liable for custom duties applied for certain countries.  Delivery will take 5-10 for in-stock rugs. 


There is a 30 day return guarantee for all rugs with the exception of Artisan and Heirloom brand rugs. The customer must return the rugs without any defects or the refund will be void. 


We accept MasterCard, Visa, American Express, Visa Debit and Maestro. 


By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact us before placing an order -  by email at touch@loominology.com or by post using the address given below. 

Telephone calls to and from Loominology may be recorded or monitored as part of our efforts to further improve service to our customers. Unless stated otherwise, all calls to Loominology using the number above are charged at your standard rate from a USA landline, Mobile Providers and other Networks may vary. 

By placing an order via this website you are making an offer to Loominology to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Loominology for the sale of our products will only exist once an order has been accepted and processed. This does not affect your statutory rights. 

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate. Please see our delivery times and charges. 

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.